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Manager On Duty
Club - Club Management
Monday - Thursday: 9:00am-6:00pm
Assist fit desk, retail, juice bar, childcare, etc. desks/areas as needed.
Greet all members & guests with a smile including good-byes.
Facilitate any messages on club software at member check-in.
Communicate special events to members and guests.
Answer phones in courteous, helpful, professional manner.
Facilitate all member requests and follow up.
Maintain a positive and welcoming atmosphere for members.
Assist in collection & tracking of member payments.
Facility Management via club walks and checklists (Opening/Closing, Stage Management, Cleaning Checklist, Equipment Out of Order Log etc.).
Responsible for inventory counts, cycle counts and packing slip reconciliation.
Proper administration and timely submission of all reports, documents and information.
Execute all safety procedures and policies.
Know club facility, services and schedules.
Know, understand and follow all policies, procedures and standards.
Maintain professional manner at all times.
May be required to work extra shifts as warranted by GM.
Above position may report to the Assistant Manager or Assistant General Manager where applicable.
Assist in all projects as delegated by club management.
Above description may be subject to change or alteration at any time.
1 year club experience preferred
Proficient reading and writing skills
Good written and verbal communication
Strong organizational skills
Strong leadership skills
Strong administrative skills
Strong customer service skills
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