Membership Director

US-NY-New York
Job ID
# Positions
Experience (Years)
Club - Sales


  • Hire, train and develop sales team.
  • Ensure sales team is provided with tools, coaching and day-to-day motivation to hit individual quotas on a monthly basis.
  • Create daily task list and goals to ensure team keeps on pace for index.
  • Monitor daily work flow and confirm monthly sales planner is fully completed.
  • Conduct daily meetings with staff to discuss goals and provide support.
  • Follow-up with staff regarding each tour and presentation.
  • Execute Membership Retention Program.
  • Coordinate and participate in "Up System".
  • Ensure that the selling of personal training and massage services are offered at point of sale.
  • Coordinate and monitor sales staff schedule at all times.
  • Communicate company policies and updates to the sales team.
  • Assist in execution of sales for other Membership Advisors. 
  • Coordinate marketing, promotional, and special events with GM.
  • Support all new systems and assist with execution.
  • Inspect and supervise all prospecting systems to ensure they are in full operation: guest passes, old guest registers, appointments, calls, etc.
  • Submit all necessary staff paperwork and reports accurately and in a timely manner.


  • 1 year sales management experience preferred
  • 5 years sales experience preferred
  • Exceptional sales skills
  • Self and team motivator
  • Strong desire to succeed and grow
  • Excellent verbal communication and Leadership skills
  • Impeccable customer service skills
  • Strong computer skills - Excel, Word


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