Crunch

Membership Advisor

US-CA-Danville
Job ID
2014-2509
# Positions
5
Experience (Years)
2
Category
Club - Sales

Responsibilities

  • Reach and surpass personal sales goals.
  • Prospect via member referrals, Welcome to Crunch forms, cold calls, approved flyers, guest traffic, phone inquiries, etc.
  • Conduct high quality tours of facility.
  • Demonstrate knowledge of the Crunch brand and model behavior in accordance with Crunch mission statement.
  • Work from front desk to create leads/sales as per "Up System".
  • Answer phones in a courteous, helpful manner.
  • Initiate the selling of personal training, massage, and all ancillary services at point of sale.
  • Keep DPP current.
  • Know indvidual ACT & daily goal index.
  • Make member retention calls.
  • Assist in execution of sales for other Membership Advisors. 
  • Execute Membership Retention Program.
  • Have excellent knowledge of Crunch's services and facilities.
  • Create friendly atmosphere for members and guests.
  • Know, understand, and follow all policies, procedures, and standards.
  • Facilitate all member requests or forward to a manager.
  • Maintain professional manner at all times.
  • Keep work area clean, neat and organized.
  • Assist in all projects as delegated by club management.
  • Follow all policies and procedures in Employee Handbook.
  • Above description may be subject to change or alteration at any time.

Qualifications

  • 2-years sales experience preferred
  • Exceptional sales skills
  • Self motivator
  • Excellent verbal communication
  • Strong customer service skills

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